Use this form if you believe you were charged more than one fare on NYC Transit Subways or Buses, LI Bus, Westchester Bee Line, or at a PATH or
AirTrain turnstile or Roosevelt Island Tram.
Please ensure that you have the following information:
MetroCard serial number (10 digit number found below the word EXPIRES on the back of your MetroCard)
Date and time of incident
Bus route or station name
Amount of debit deducted at the time of incident