MetroCard eFIX

Lost or Stolen Reduced Fare MetroCard

Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail (this is the MetroCard with your picture on it)

Please ensure you that have the following information:

  • Date of Birth

  • Last 4 digits of your social security number

  • Date card was lost or stolen

  • Approximate time of incident

  • Approximate amount of money or time on the lost card

File your claim here if you agree to the following two statements; you must fill in the two boxes by clicking on them.

Please review and confirm the following requirements:

*
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NOTE: If your Reduced Fare MetroCard is automatically refilled by New York City Transit using your debit or credit card via the Easy Pay Program, please call 1-877-323-7433 to report your lost card.

 
           
* Please fill out the form completely. Items marked with an asterisk are required -
CUSTOMER INFORMATION
Title
First Name * Middle Name Last Name *
Address * Address 2 Address 3
City * State * Zip Code
Day Phone Evening Phone
Email Country
 
INCIDENT DESCRIPTION
Date & Time : 
Is Card  *
Type of Card *
Last 4 SSN *
Date of Birth *   Format: MM/DD/YYYY
Last Remaining Balance
Number Of Days Remaining
Have You Moved Recently

(IF "Yes" INDICATE OLD ADDRESS BELOW)
 COMMENTS
Comments
CAPTCHA CONFIRMATION
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