MetroCard eFIX

Transfer Problem

Use this form if you had an extra fare deducted during the 2 hour free transfer period.

Note: Free transfers are not available when traveling between NYC Subway and Bus system and PATH or AirTrain.

File your claim here if you agree to the following three statements; you must fill in the three boxes by clicking on them.



If your problem is not listed, click here to print a claim form to mail to us with your MetroCard.

 
           
* Please fill out the form completely. Items marked with an asterisk are required -
CUSTOMER INFORMATION
Title
First Name * Middle Name Last Name *
Address * Address 2 Address 3
City * State * Zip Code
Day Phone Evening Phone
Email Country
 
 
 CARD DETAILS
Serial # * Card Type
Refund Requested($) * Size of Group Problem Type
Problem Description
 POINT OF TRANSFER
Point Of Entry
Location
Travel Date Time
Point Of Transfer
Location
Date Time
Point Of Transfer
Location
Date Time
CAPTCHA CONFIRMATION
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Please Enter the Confirmation Text: